Frequently asked questions
How does enrollment work?
Enrollment in our courses is by invitation. If you would like to join, contact us to request an invitation. Once invited, you complete a one-time payment and get access right away.
How do I get access after enrolling?
Access is delivered online. Within a few minutes of your payment you receive an email with a link to set up your account on our learning platform, where every lesson and resource lives.
What is included in a course?
Every course includes on-demand video lessons, downloadable PDF resources and practice templates, and lifetime access, including any future updates to that course.
What devices can I use?
Any device with an internet connection. Watch on your phone, tablet, or computer, and pick up right where you left off.
Do I get lifetime access?
Yes. Enrollment is a one-time payment and your access does not expire.
What is your refund policy?
Every enrollment is covered by a 90-day money-back guarantee. If you are not satisfied for any reason, contact us within 90 days of your purchase for a full refund.
How can I pay?
Payments are processed securely by Stripe and PayPal. You can pay by card or with your PayPal account.
How do I contact you?
Email us at support@sterling-royce.com and we will get back to you as soon as we can.